University Teaching and Learning in a Tourism Management Department and Its Effectiveness in Today’s Work Environments

Abstract

Teaching and learning in university education is of high priority in the relevant research field; especially in relation to their effectiveness in work environments in contemporary reality and especially in the frame of the COVID-19 pandemic. This study investigates the views of the Tourism Management Department students at the University of Patras on the effectiveness of their university learning/studies at their practical exercise in tourism-facilities. The methodology used was mixed, within the framework of a case study. The methodology included quantitative statistical analyses of the data obtained through a questionnaire and qualitative conversation analysis of student groups conversations. An appropriate questionnaire was formulated and distributed to all students in the investigated department. The data contained information of the personal characteristics of the students and Likert type items aiming to identify the factors contributing to the formulation of the students’ views. The data are analyzed using statistical techniques such as descriptive measures on the personal characteristics (distribution, percentages, mean, etc.) and inductive ones such as Factor analysis for the Likert type questions. Group student conversations are carried out and their content is analyzed through conversation analysis techniques. Results are expected to show the degree to which the participating students think that their university learning promotes their job effectiveness and professionalism in the contemporary postcolonial era and of the existing pandemic; based on the findings, recommendations for future research and implications of the study, mostly regarding the design of university education programs of study.

Presenters

Panagiota Vathi-Sarava
Professor, Department of education and social work, Patras University, Achaïa, Greece

Details

Presentation Type

Paper Presentation in a Themed Session

Theme

Adult, Community, and Professional Learning

KEYWORDS

Tourism Education, Effectiveness Of University Teaching, Contemporary Work Era