Visualizing Authenticity through Consumer Survey and GIS mapping

Abstract

The modern phenomenon of tourists seeking authentic experiences different from their day-to-day routines seems to be achieved in Portland, Maine’s Old Port. Tourism there continues to be branded as authentic, continues to grow, and visitors report exceptional satisfaction with their experience shown with an extremely high rate of return visits (Research-Visit Maine 2018). This research completes a place-based GIS analysis of where visitors go on the landscape compared to what tourists say is meaningful to them about Portland, Maine as a destination in order to “visualize” and then protect the authenticity that drives Maine’s booming tourism economy. This research has implications for any destination relying on an “authentic” brand.

Presenters

Tracy Michaud
Program Chair - Assistant Professor, Tourism and Hospitality Program, University of Southern Maine, Maine, United States

Details

Presentation Type

Paper Presentation in a Themed Session

Theme

2020 Special Focus - Responsive and Relevant Tourism: Impacts, Experiences and Measures for Better Planning

KEYWORDS

Authenticity, GIS, Mapping, Tourism planning, Tourism management

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