Abstract
Higher education is increasingly under pressure to prepare hospitality graduates for future employment to cater for the continuously growing sector of the tourism and hospitality industry. This growth calls for a need to renew the teaching and learning methods of equipping hospitality graduates with the skills and knowledge required for employment which hospitality graduates are currently lacking. Through the use of the Change Laboratory (CL) method, an expansive learning process engaged hospitality graduates to find collective interventions to improve the teaching and learning techniques with the aim of improving graduates’ skills and knowledge for employment. This paper reports on the findings of the CL where in-depth interviews were held with hospitality management lecturers for the collection of mirror data. Using the CL expansive cycle, hospitality management graduates were exposed to four workshop sessions for discussions with the aim of coming up with a solution to the needed change on hospitality graduates’ preparedness for employment. The findings reveal contradictions between hospitality lecturers and hospitality graduates’ opinions on the hospitality graduates’ preparedness for the field of work. The study also outlined lack of graduates’ preparedness for employment due to teaching and learning challenges encountered during the graduates’ study period. The study reveals a need for pedagogical renewal at tertiary level and a need for the hospitality management lecturers to have a relationship with the hospitality industry in order to be in line with the ever changing hospitality sector skills and knowledge needs.
Presenters
Ngizimisele NdlovuFood and Beverage Instructor, Hospitality, CPUT, Western Cape, South Africa Xena Michelle Cupido
Acting HoD, Fundani CHEF, Cape Peninsula Unversity of Technology, South Africa
Details
Presentation Type
Theme
Critical Issues in Tourism and Leisure Studies
KEYWORDS
Hospitality Graduates, Hospitality Lecturers, Pedagogical Renewal, Change Laboratory, Expansive Cycle
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