Communication Design for Accessibility and Inclusion: Touch and See Your Park Project

Abstract

The objectives of this paper are to disseminate my research outcomes and raise awareness of the design community about the potential roles and contributions of a communication design educator and research in society. This paper draws from my collaborative project with the Washita Battlefield National Historic Site (WBNHS) under the National Park Service (NPS) in Cheyenne, Oklahoma, which was called “Touch and See Your Park”. This project was funded by the National Endowment for the Art between 2017 and 2019. The stakeholders and participants were the representatives WBNHS, NPS and the Native American Communities: Cheyenne and Arapaho Tribes of Oklahoma. This project evolved from my participatory design research while I was working at Southwestern Oklahoma State University. The research methodology was Mixed Methods Research (MMR). Participatory Design (PD) and Human-Centered Design (HCD)were employed as research approaches and strategies. The research procedures consisted of four phases: 1) consultation and data collection, 2) data analysis and design concept development, 3) prototype production and implementation for evaluation, and 4) the effectiveness evaluation and dissemination. The collaborative project revealed: 1) MMR was an effective research methodology because it helped stakeholders, participants, and researchers to have a better understanding of the current situation, research problems, and outcomes, 2) PD and HCD were the effective design approaches and strategies, 3) including stakeholders and participants in all phases could ensure successful solutions, and 4) a communication design educator as a researcher had vital roles and contributions in generating positive and sustainable solutions for stakeholders and participant communities.

Presenters

Siriporn Peters
Assistant Professor of Art and Design (Graphic Design), Communication, Media, Art and Design, Morehead State University, Kentucky, United States

Details

Presentation Type

Paper Presentation in a Themed Session

Theme

Design Management and Professional Practice

KEYWORDS

COMMUNICATION DESIGN, ACCESSIBILITY, INCLUSION, PARTICIPATORY, HUMAN-CENTERED DESIGN