Wayfinding Systems Design for Crowded Areas: Increasing the Efficiency of Pilgrims’ Wayfinding Performance During their Journey of the Islamic Pilgrimage - Al-Hajj

Abstract

The lack of a thoughtful and educated wayfinding system design in the areas designated for the journey of Al-Hajj has caused an epidemic of adverse incidents. Because of the system used by a large number of people with different backgrounds and ethnicities, many tragedies occur. One of the reasons for this is that the current wayfinding system design does not support the vast diversity of this multicultural event. The primary goal of this study is to develop a proposal for a unified wayfinding system that pilgrims can use independently during Al-Hajj without the need for additional guidance. The purpose of the new system is to help in facilitating and highlighting the commonalities among the different cultural groups to make their experience more comfortable and successful. Another goal of the study is to evaluate and examine the current system based on design theories and users’ preferences. This will help in documenting the efficiencies and deficiencies of the current system and help in improving and designing future systems. To achieve these goals, both the current and the new proposal undergo a thorough analysis based on specific rubrics derived from design theories and principles. Then, both designs are examined through a mixed method questionnaire designed to highlight the strengths and weaknesses of each design to allow for future improvements. The data analysis creates a comprehensive understanding of how users perceive and prefer systems in crowded areas.

Presenters

Amer Alkharoubi
Lecturer, Architecture Departement, King Fahd University of Petroleum and Minerals (KFUPM)

Details

Presentation Type

Paper Presentation in a Themed Session

Theme

Design in Society

KEYWORDS

Designing For Multicultural And Crowded Areas, Wayfinding Systems Design