Abstract
Employment of individuals with special needs is critical for their economic, independent living and quality of life. In this study, the opinions of experts working in the human resources departments of hotels regarding the employment of individuals with special needs in the tourism sector were examined. The research was conducted in Antalya, one of the world’s leading cities in the field of tourism. 10 people working in the human resources department of hotels participated in the study. Semi-structured interview technique, one of the qualitative research designs, was used in the research and 8 questions were asked to the participants about the employment of individuals with special needs in hotels. Descriptive analysis was used to analyze the data. The emerging themes are; difficulties and conveniences experienced while applying laws and regulations, adaptations provided in the workplace for individuals with special needs, the training process carried out before and after starting work, crisis intervention plans applied in adverse situations, transition to work, hotel guests’ views and suggestions for individuals with special needs. The findings are presented.
Presenters
Emel Sardohan YıldırımAssoc. Prof. Dr. , Special Educaiton, Akdeniz University, Education Faculty, Antalya, Turkey, Turkey
Details
Presentation Type
Paper Presentation in a Themed Session
Theme
2024 Special Focus—The Future We Want: Socio-Environmental Challenges in Times of Climate Emergency
KEYWORDS
Individuals with special needs, Tourism, Employment
