Twenty-fourth International Conference on Diversity in Organizations, Communities & Nations

Abstract

In this study, we examine organizational support from two perspectives, the “department level” and the “business office level,” and examine its impact on work retention, particularly in the context of raising children or caring for elderly family members. Support at the “department level” mainly indicates respect from superiors and coworkers, while support at the “business office level” indicates organizational systems and climate, such as fair personnel evaluations. The study includes men and women in full-time jobs. After validity and reliability checks, a path was drawn from two organizational supports to work retention in covariance structure analysis to check the impact along with several related factors. The results show that the direct impact on work retention was found in “business office level” support for men and “department level” and “business office level” support for women. On the other hand, “department level” support for men increased their awareness of “job satisfaction” and “personal growth” through work. And “business office level” support for men and women increases their “social contribution”. In general, the results show that the direct impact on work retention (particularly in the context of raising children or caring for elderly family members) comes from the organization, including its systems and culture for men, while women are more likely to be impacted by their immediate superiors and colleagues, in addition to the organizational structure.