Merging Indigenous with Non-Indigenous Values for Authentic Continuous Improvement

Focused Discussion
Linda Manning,  Dwight Powless  

Long before LEAN, Sigma6, or other continuous improvement models were published, Indigenous civilizations used evidence-based, results oriented, respectful and inclusive approach for continuous process improvement under uncertainty. Today’s organizations continue to struggle with incorporating social capital, shared purpose, and organization-wide engagement—key factors in successful continuous improvement that are also embedded in Indigenous philosophy. This session discusses a model built on Indigenous practices that inform the development of continuous improvement approaches that foster understanding of the impact of process change on stakeholders and long-term sustainability, as well as inform leadership development. Examples are included of how this model can be applied to development, implementation and validating outcomes for improving student engagement, retention and graduation, with a focus on Indigenous students.