Sustainability-oriented Organizational Culture in the Indian Service-Sector

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Abstract

The purpose of this article is to examine the sustainability-oriented organizational culture of selected service- sector companies, namely Tata Consultancy Services (TCS), Hindustan Computers Limited (HCL), Infosys, Reliance, and Wipro. The study measured organizational culture through the dimensions of career development, female-focused programs, award and reward system, talent retention, and health and safety. In addition, revenue, employee strength, female workforce, attrition, and injury rate of the above-mentioned five service-sector companies are analyzed. The one-way ANOVA test confirmed that career development, award and reward system, talent retention, and health and safety are prevalent dimensions of organizational culture. Using the Pearson correlation test, the study reveals that female-focused programs dimension is positively related to attrition and injury in the workplace. The health and safety dimension is directly related to the injury dimension. This study offers a novel method to evaluate the sustainable organizational culture with the help of a scoring method.