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Social Marketing for Health Behavior Change

A Health Communication Course for Graduate-level Students in Nutrition Education

Learning Module

Abstract

The purpose of this course is to explore the principles of social marketing, which is the application of marketing and communication principles to achieve human behavior change toward a social purpose or social good. Students will study the steps in developing a social marketing campaign to facilitate the creation of a social marketing campaign with a group of peers. Students taking this course are enrolled in a Master of Science in Nutrition Education program.

Keywords

Health Communication, Health Literacy, Health Behavior Change, Social Marketing, Social Media

Overview

Course Aim:

The purpose of this course is to explore the principles of social marketing, which is the application of marketing and communication principles to achieve human behavior change toward a social purpose or social good.

Target Audience & Course Revisions:

Students taking this course are enrolled in a fully online Master of Science in Nutrition Education program at American University, and this course is currently offered under the title "Health Communication" early in the program of study. In this newly designed course, students will focus their studies on one specific health communication strategy, social marketing. Here, students will be guided through the various stages in developing a social marketing campaign in order to facilitate the creation of their very own campaign with a group of peers. 

Duration/Time:

This course is eight weeks in length and is subsequently divided into eight units. It is recommended that students complete one unit per week, but students will have the flexibility to move ahead in the course if they feel ready. It is anticipated that students will spend about 8-10 hours per week engaged in course content each week, including suggested readings or media, self-exploration, research, and writing. 

Unit 1: Intro to Social Marketing Unit 5: Socia Media & Communication Plan
Unit 2: Planning and Strategy Development Unit 6: Other Channels for Communication
Unit 3: Theories of Behavior Change Unit 7: Evaluation Plan
Unit 4: Messaging, Design, and Health Literacy Unit 8: Team Presentations

Application of LDL Course Content:

In this learning module, my aim was to apply the seven affordances of e-learning described by Dr's Cope and Kalantzis in HRD 572 to the revision of an existing course that I currently teach.  

Course Survey

Student

Please complete the following pre-course survey as a self-assessment of your existing knowledge/experience with course-related concepts. Your instructor will use this information to tailor the resources provided for you and your peers as needed.

Pre-course Survey

 

Instructor

Encourage students to complete the following pre-course survey as a self-assessment of their existing knowledge/experience with course-related concepts. As the instructor, be sure to review student results to help you tailor the resources you provide for individuals and teams along the way as needed. 

Pre-course Survey

 

Learning Outcomes & Assessment

Student

Intended Learning Outcomes:

  • Describe key theories of health behavior change and how they influence health messaging.
  • Describe the characteristics of an effective social marketing campaign.
  • Describe the factors that influence health literacy.
  • Work collaboratively with a team to create an authentic and compelling social marketing campaign.
  • Enhance writing skills for communicating relevant health topics online, i.e. blogs, social media.

Assessment:

The learning outcomes will be assessed in the following ways:

Weekly Updates and Comments - This is a formative assessment that is designed to encourage learners to think more deeply about course concepts.

  • Learners are expected to post a minimum of five updates and 30 comments/replies by the end of the eight-week course. Updates should be approximately 250-500 words and include at least one multi-media element, such as a video, link, or article, and should also include appropriate citations using APA formatting. Comments should be approximately 100-200 words and should contribute to the overall discussion of course-related concepts.
  • Learners will be assessed on the number of course updates contributed to the course community, replies/engagement with peers in the course community, and the quality of the posts (to include word count, the inclusion of multimedia elements, and references to peer-reviewed literature when applicable).

Peer Review Work 1: Blog Post - This is a formative assessment that is designed to encourage exploration of a course-related topic that is of interest to the individual learner. Through their research, the learner will curate, organize, and share the knowledge gained through the creation of a blog post. This process will allow students to become active knowledge-makers as well as knowledge-consumers.

This work also involves a peer-review component. The peer-review process is intended to encourage students to engage with the writing process in a more deep and meaningful way. Here, students will practice analyzing and evaluating a peer's work and providing substantive feedback designed to enhance the quality of the final product. Once the work has been reviewed by at least two peers, the instructor will review and will release for publication once approved.

  • Learners are expected to select a topic related to course content and write a 1600-1800 word blog post that aligns with the criteria outlined in the assignment rubric.
  • Learners will be assessed on the quality of their work accordingly to the guidelines outlined in the assignment rubric, i.e. content, voice and style, logistics, writing mechanics and formatting.
Peer Review Work 1: Blog Post Overview
Peer Review Work 1: Blog Post Rubric

Group Social Marketing Campaign - This is an authentic, summative assessment that allows students to apply lessons learned over the duration of the course to the co-creation of a social marketing campaign. As a part of this project, teams are asked to meet synchronously at least two times in order to complete and submit Team Tools Worksheets 1 and 2. While these are the only meetings that are required, it is highly recommended that teams develop a regular meeting schedule to successfully collaborate on the creation of their team's campaign. In the final week of the course, everyone will have the opportunity to evaluate their individual team members on their performance.

  • Learners are expected to work collaboratively with a group to apply the principles discussed in this course to the development of a unique campaign for the purpose of health promotion.
  • Learners will be assessed on the quality of their work as it aligns with the project rubric.
Group Social Marketing Campaign Project Overview
Group Social Marketing Campaign Rubric

 

Instructor

Intended Learning Outcomes:

  • Describe key theories of health behavior change and how they influence health messaging.
  • Describe the characteristics of an effective social marketing campaign.
  • Describe the factors that influence health literacy.
  • Work collaboratively with a team to create an authentic and compelling social marketing campaign.
  • Enhance writing skills for communicating relevant health topics online, i.e. blogs, social media.

Assessment:

The learning outcomes will be assessed in the following ways:

Weekly Updates and Comments - This is a formative assessment that is designed to encourage learners to think more deeply about course concepts. This strategy encourages students to be actively involved in both knowledge creation and knowledge consumption. 

  • Learners are expected to post a minimum of five updates and 30 comments/replies by the end of the eight-week course. Updates should be approximately 250-500 words and include at least one multi-media element, such as a video, link, or article, and should also include appropriate citations using APA formatting. Comments should be approximately 100-200 words and should contribute to the overall discussion of course-related concepts.
  • Learners will be assessed on the number of course updates contributed to the course community, replies/engagement with peers in the course community, and the quality of the posts (to include word count, the inclusion of multimedia elements, and references to peer-reviewed literature when applicable).

Peer Review Work 1: Blog Post - This is a formative assessment that is designed to encourage exploration of a course-related topic that is of interest to the individual learner. Through their research, the learner will curate, organize, and share the knowledge gained through the creation of a blog post. This process will allow students to be both active knowledge-makers as well as knowledge-consumers. This work also involves a peer-review component. The peer-review process is intended to encourage students to engage with the writing process in a much more deep and meaningful way. Here, students will practice analyzing and evaluating a peer's work and providing substantive feedback designed to enhance the quality of the final product. Once the work has been reviewed by at least two peers, the instructor will review and will release for publication once approved.

  • Learners are expected to select a topic related to course content and write a 1600-1800 word blog post that aligns with the criteria outlined in the assignment rubric.
  • Learners will be assessed on the quality of their work accordingly to the guidelines outlined in the assignment rubric, i.e. content, voice and style, logistics, writing mechanics, and formatting.
Peer Review Work 1: Blog Post Overview
Peer Review Work 1: Blog Post Rubric

Group Social Marketing Campaign - This is an authentic, summative assessment that allows students to apply lessons learned over the duration of the course to the co-creation of a social marketing campaign. As a part of this project, teams are asked to meet synchronously at least two times in order to complete and submit Team Tools Worksheets 1 and 2. While these are the only meetings that are required, it is highly recommended that teams develop a regular meeting schedule to successfully collaborate on the creation of their team's campaign. In the final week of the course, everyone will have the opportunity to evaluate their individual team members on their performance.

  • Learners are expected to work collaboratively with a group to apply the principles discussed in this course to the development of a unique campaign for the purpose of health promotion.
  • Learners will be assessed on the quality of their work as it aligns with the project rubric.
Group Social Marketing Campaign Project Overview
Group Social Marketing Campaign Project Rubric

Role of the Instructor - In this course, the instructor should serve as a facilitator. In community discussions, the instructor may pose additional questions to encourage students to think more deeply about a particular concept or help round out the overall discussion. Alternatively, the instructor may choose to highlight the work of particular students who have brought up interesting points related to the conversation. In the group social marketing campaign project, the instructor should review the results of the two project surveys in addition to the Team Tools Worksheet deliverables. These documents will provide information on the progress that groups are making on their social marketing projects. It will be important to provide feedback to groups at these points in the course to ensure that all groups are on track and headed in the right direction. For Peer Review Work 1: Blog Post, the instructor will provide feedback for students after peer feedback has been completed. The instructor will decide when all criterion have been sufficiently met and is approved for publication. You may allow students to continue working on any assignments until all criteria have been sufficiently met.

Unit 1: Intro to Social Marketing

Student

Welcome to Social Marketing for Health Behavior Change!

Unit 1 Learning Objectives:

  • Describe the components of a social marketing campaign and how it differs from commercial marketing.
  • Describe how social marketing can be used as a tool for health promotion.

This week (Unit 1) is an introduction to social marketing and its fundamental concepts. Over the next 7 weeks, we will explore the steps involved in developing a social marketing campaign to help you and a team develop a campaign of your own. Your instructor will randomly assign you to a team based on time zones to facilitate schedule coordination for your synchronous meetings. Team assignments will be sent out by the end of Week 1.

In addition to your group campaign, you will individually compose a 1600-1800 word blog post that communicates your analysis of a topic related to course content. You will also be asked to assess the blog posts written by two other students in the course and provide feedback for improvement. Once your work has successfully passed the review process, it will become eligible for publication on the Nutrition Education program's official Blog site. The site was created as a way to showcase the work that MS Nutrition Education (MSNE) students are doing while providing educational resources for those who share a common interest. Potential blog topics, as well as project deadlines, can be found in the Work Overview for this assignment. You should select a topic for this assignment by the end of Week 1.

Unit 1: Intro to Social Marketing

Media embedded April 19, 2020

(Trietiak, 2020)

Read the following overview of health communication and social marketing from the Centers for Disease Control: The Basics of Health Communication and Social Marketing 

Comment: How does social marketing differ from commercial marketing? Are there additional characteristics that you might use to distinguish the two types of marketing?

Post an Update: Now that you have an understanding of what social marketing is, find an example of a social marketing campaign, and analyze its characteristics. Alternatively, find a peer-reviewed article on social marketing and health or nutrition-related communication and analyze your findings. Check back to review what your peers have posted, and comment on at least three other posts.   

Instructor

This week is an introduction to social marketing. The content for this week is designed to give students some context for this course and related topics.

Video 1: Intro to Social Marketing 

This video defines social marketing and provides an overview of the 4 P's as they apply to social marketing. 

​Comment/Update: Here, students should find examples of social marketing campaigns and begin to identify the characteristics that make them effective. Consider adding one or two examples of an effective campaign that you believe may be helpful for students to see. Be sure to point out the mediums or channels selected for communication, how the message was framed, and application of the 4 P's. 

Group Social Marketing Project: This week, you should divide students into groups of 3-4 (based on class size). It is recommended that you group students based on the time zone to make the coordination efforts of any synchronous meetings easier for groups. Post group assignments to the course community by the end of week 1. 

Peer Review Work 1: Blog Post: Encourage students to select a topic for this work by the end of Week 1. This will give students ample time to research and refine their topic for the submission of their first completed draft in Week 4.

Unit 2: Planning and Strategy Development

Student

Unit 2 Learning Objectives:

  • Describe the importance of planning and strategy development in the creation of a social marketing campaign.
  • Build mutual trust and accountability with team members for your social marketing campaign project.
  • Identify a target audience and health-related behavior that will be the focus of your team's social marketing campaign in alignment with recommendations.
Community Toolkit, Ch. 45, Sec. 2)

 

First, review Chapter 45, Section 2 of the Community Toolkit. As you'll see in the image above, the first step in developing a social marketing campaign is to define and understand "the problem, your goals, your target audience, and what they think about the problem" (Ch. 45, Sec 2).  

 

Making Health Communication Programs Work

Next, review Stage 1: Planning and Strategy Development in the document titled Making Health Communication Programs Work.

Post an Update: Why are planning and strategy development so important in designing effective social marketing campaigns? Check back to review what your peers have posted, and comment on at least three other posts.

Team Update: Meet synchronously with your teams via Zoom to complete your Team Tools Worksheet #1 and post to the community. This deliverable is due by Sunday of Week 2.

Team Tools Worksheet 1

Reminder: Continue the research on your selected topic for Peer Review Work 1: Blog Post. As you locate sources for your work, curate an annotated bibliography to help organize your thoughts. The first completed draft of your work is due for peer review by the end of Week 4.

Instructor

Unit 2 is an introduction to the first major part of developing a social marketing campaign. Here, students will gain a better understanding of planning and strategy development to help them prepare for their first team meeting and Team Tools Worksheet deliverable.

Team Tools Worksheet 1 is one of two deliverables that teams will submit to show evidence of the work that they are accomplishing as a team. Team Tools Worksheet 1 is due by Sunday of Week 2.

Team Tools Worksheet 1

Purpose/Overview:

Some of the factors that contribute to high performing teams include trust, mutual accountability, and shared commitment. These can be developed by finding common beliefs, open communication, and collaboration. Most importantly, they come from each member doing their job, acting maturely and responsibly throughout the project, and communicating clearly and consistently to other members (Gleeson, 2019). Successful teams start to evolve from groups of individuals by developing the ground rules.

This Team Tool document will assist learners in creating the foundation for a good working relationship for their team.

In Team Meeting #1 the focus is on learning about each other, how you make decisions, and creating the purpose for your team.

In Team Meeting #2 the focus is on moving your campaign forward. What is the goal of your campaign and what are the elements that will drive your work?

Peer Review Work 1: Blog Post: Encourage students to continue the research on their selected topics for Peer Review Work 1: Blog Post. The first completed draft of their work is due for peer review by the end of Week 4.

Unit 3: Theories of Behavior Change

Student

Unit 3 Learning Objective:

  • Describe key theories of health behavior change and how they influence health messaging.

This week we begin our discussion by exploring the link between behavior change theory and practice and examining four theories or models of behavior change in detail: the Health Belief Model (HBM), Social Cognitive Theory (SCT), Transtheoretical Model (TTM), and Diffusion of Innovation (DOI).

(Making Health Communication Programs Work, n.d., p. 8)

Below you will find an overview of four popular theories of health behavior change. Take a moment to review each link and become familiar with the four theories/models found here.

The Health Belief Model

Social Cognitive Theory

Transtheoretical Model

Diffusion of Innovation

Next, review the following article, titled "Understanding the perceived determinants of weight-related behaviors in late adolescence: A qualitative analysis among college youth" (Nelson et al., 2009). Be on the lookout for the ways in which the Health Belief Model and Social Cognitive Theory, in particular, apply. Can you name find at least three examples? 

(Nelson et al, 2009)

Finally, watch the following video on the 3 Myths of Behavior Change, by Jeni Cross, and post a comment and update below:

Media embedded April 19, 2020

Comment: What big ideas stood out or resonated with you in this video? How might the ideas presented in this video apply to the creation of your team's social marketing campaign? 

Post an Update: After reviewing the article by Nelson et al. (2009), describe the ways in which the Social Cognitive Theory and Health Belief Model apply. Based on what you learned, what messages would you include in a campaign targeting the weight-related behaviors of college youth? Alternatively, find an example in the literature on how behavior change theory is operationalized in health promotion or social marketing efforts. Provide an example of a message you would include in a campaign targeting the audience in the selected study. Be sure to cite your references using APA formatting. Post your update to the community. Check back to review what your peers have posted, and comment on three other posts.

Reminder: Peer Review Work 1: Blog Post >  Continue to organize your research, thoughts, and ideas and create an outline for your work. If you haven't done so already, begin writing your blog post. Be sure to consult the rubric to serve as a guide for your writing.

Instructor

The information on theories of behavior change provides some foundational information for students as they develop their social marketing campaigns. Theories and models are important in designing health communication messages as they serve as a guide for the developer through the various stages of planning and development. 

The video and related update for this week is intended to get students thinking about how to apply theory to their social marketing campaign, and the ways that they may be able to make the messaging more personal and tangible for their audiences. 

The Nelson et al. (2009) article provides a good example of how the Health Belief Model and Social Cogntiive Theory may apply to health behaviors. In the discussion, you may choose to encourage students to identify specific constructs within each of the theories to highlight and discuss. Encouraging students to find an article of their own to explore the ways in which behavior change influences health promotion efforts (especially messaging) would help to broaden the discussion.

Peer Review Work 1: Blog Post  - Encourage students to continue to organize their research, thoughts, and ideas and create an outline for their work. The should begin writing their blog post while consulting the rubric as a guide.

 

Unit 4: Messaging, Design, and Health Literacy

Student

Unit 4 Learning Objectives:

  • Describe the process of audience segmentation.
  • Discuss health literacy and the importance of developing understandable materials.
  • Formulate materials to meet the needs of diverse cultural groups.

In this unit, we will explore concepts like messaging, design, and health Literacy, in addition to the importance of tailoring and segmentation. All of these concepts influence how materials are received by the viewer as well as how effective the materials may be in facilitating behavior change. 

Media embedded April 19, 2020

(Trietiak, 2020)

Review the content in the following links:

Segmenting the Market to Reach a Target Population

Simply Put. A Guide to Creating Easy to Understand Materials

SMOG Readability Formula

Finally, watch the video seen below:

Comment: After watching the video and reviewing the resources above, describe at least three specific ideas that you will consider in the design of your written materials. How will this information inform your team's social marketing campaign?

Post an Update: Find an example of a piece of written health or nutrition-related communication, such as a brochure, info/fact/tip sheet. Next, assess the communication piece for readability using the SMOG readability formula found above and discuss your findings. Were you surprised by the findings? Explain. Check back to review what your peers have posted, and comment on three other posts.

Team Update: Meet synchronously with your teams to complete your Team Tools Worksheet 2 and post to the community by the end of Week 4. 

Team Tools Worksheet 2

Reminder: Peer Review Work 1: Blog Post is due by the end of Week 4 for peer review. Be sure to submit your completed work on time so that others may review your work and provide feedback for you to consider in your revisions. Consult the project rubric to ensure that all elements have been included.

Instructor

The Team Tools Worksheet 2 is due by Sunday of Week 4. This worksheet is designed to keep students on task, and help instructors understand where teams may be in the process of developing their campaigns. Use the contents of this worksheet to ensure that teams are on the right track and to provide feedback to groups as needed. 

Team Tools Worksheet 2

The Simply Put Guide (CDC) is a great resource for helping students design health communication materials. While the resource is dated, the concepts remain relevant. This is a lengthy document and is meant to be more of a resource as opposed to a document that you would read from cover to cover. Be sure to reinforce this message as students review the content. 

Simply Put: A guide for creating easy to understand materials (CDC, 2010)

SMOG Readability Test is a great tool to assess health literacy, as the reading level of your target audience is an important consideration. This tool will help students evaluate written health communication tools and will also serve as a guide in the messaging they create for their group social marketing campaigns.

Peer Review Work 1: Blog Post is due by the end of Week 4 for peer review. Encourage students to submit their completed work on time so that others may review their work and provide feedback for consideration. Also, encourage students to consult the project rubric to ensure that all elements have been included.

Unit 5: Social Media + Communication Plan

Student

(Gensler, 2019)
Media embedded April 19, 2020

(Gensler, 2019)

Unit 5 Learning Objectives:

  • Identify a social media platform that may best align with the target audience for your team's social marketing campaign.
  • Gather information and resources needed to develop a communication plan for your social marketing campaign.

CDC's Guide to Writing for Social Media

Using Social Media for Digital Advocacy

Developing a Plan for Communication

You may also choose to review Appendix A: Communication Plans in Making Health Communication Programs Work found below:

Making Health Communication Programs Work

Optional Communication Plan Template:

Optional Communication Plan Template

Comment: While the video and infographic found above are geared towards businesses, how might you apply the concepts to your social marketing campaign? 

Post an Update: There are many social media platforms on the market today. Choose one platform to explore/analyze in greater detail. What do others need to know about this platform? What research can you find on the use of social media for social marketing? Post your update to the community, and be sure to check back to read your peer's posts. Next comment on at least 3 updates throughout the week.

Reminder: Peer reviews of Work 1: Blog Post is due by the end of Week 5. Be sure to use the rubric to guide your reviews, and prioritize peer reviews this week over other work. This helps to ensure that your feedback doesn't hold up the work of your peers in the writing/revision process.

Instructor

Many students believe that social media and social marketing are the same concepts. It is important to distinguish the two concepts and help students see that social media is one channel (or medium) that teams can use to develop their social marketing campaigns. For the Group Social Marketing Project, teams are required to use at least one social media platform for their message. Here, it will be important for students to develop a communication plan around their platform to further outline their message and related timings. It is also important to choose a platform that best suits their target audience. The activities this week are designed to help students and teams find the best fit for their campaigns.

Communication Plan Template: This is an extra resource that may help students to organize their thoughts around their team's social marketing communication plan. 

Peer reviews of Work 1: Blog Post are due by the end of Week 5. Encourage students to use the rubric to guide their reviews, and prioritize peer reviews this week over other work. This helps to ensure that their feedback doesn't hold up the work of other peers in the writing/revision process.

Unit 6: Other Channels for Communication

Student

Unit 6 Learning Objectives:

  • ​Identify at least one alternative medium for communicating the message of your social marketing campaign.
  • Justify your recommended selections for communicating your health message.

You have many options when it comes to how you will deliver your social marketing campaign. While social media may be a good option for reaching large communities of like-people, you may find that developing complementary (or supplemental) health communication messages is in order. Listed below are just a few examples of alternative options you may explore:

Creating Public Service Announcements

Creating Newsletters

Creating Brochures

Creating Websites

Using Email Lists

Infographic

Media embedded April 19, 2020

(LinkedIn Learning, 2013)

Comment: Are some channels/mediums better for certain audiences when compared to other channels/mediums? What factors will influence the options you choose for your team's campaign?

Post an Update: Pick one channel or medium listed above and create a chart outlining the pros and cons of that channel/medium. Be sure to check back to review what your peers have posted and comment on at least 3 updates throughout the week.

Reminder: The finalized version of Peer Review Work 1: Blog Post, is due by the end of Week 6. When you submit your final version, be sure to add a self-review as well as feedback on the feedback you received on your work. Once approved by your instructor, your post will be released for publication.

Instructor

For the group social marketing project, teams are asked to create one additional medium or channel of communication in addition to selecting a social media platform for their Group Social Marketing Projects. This unit explores some of the options available and facilitates team selection of an alternate channel. Students are not limited to the list of channels or mediums found in the course. Encourage students to explore the options available and broaden the discussion. 

Peer Review Work 1: Blog Post -  The finalized version of Peer Review Work 1: Blog Post, is due by the end of Week 6. When students submit their final version, they should complete a self-review as well as feedback on the feedback they received on their work. As the instructor, you should review all student work, provide feedback, and release for publication once approved. If additional work is needed for the work to be "approved for publication", be sure to provide feedback as such for the student so that they may revise and resubmit accordingly.

Unit 7: Creating an Evaluation Plan

Student

Unit 7 Learning Objectives:

  • Identify methods and measures for evaluating a social marketing campaign.

Evaluating your Social Marketing Campaign:

First, watch the following video:

Media embedded April 19, 2020

(Trietiak, 2020)

Next, review the section on "evaluation" in Appendix A in Making Health Communication Programs Work for guidance on developing your team's social marketing campaign evaluation plan.

Making Health Communication Programs Work

Comment: Why do you think an evaluation plan is important for the success of a social marketing campaign? What factors may be important to consider in the development of an evaluation plan?

Post an Update: As you work to develop your evaluation plan for your group social marketing projects, what are some examples of methods and measures you could use for evaluation? Consider the various mediums or channels you have selected, i.e. Facebook, Email newsletters, and discuss how these concepts may apply. Check back to review what your peers have posted, and comment on three other posts.

Instructor

The focus for this week is on evaluation and creating an evaluation plan. This step is often treated as an afterthought, so it is important to stress the importance of evaluation in the overall success of any campaign or health promotion program.

Encourage students to use this week as a chance to get caught up, finalize their team projects, and tie up any loose ends before the end of the term.

 

Unit 8: Presentations and Peer Review

Student

Unit 8 Learning Objectives:

  • Demonstrate the ability to successfully create messages that are theoretically based and culturally tailored for the purpose of health promotion.

Welcome to Unit 8 and the final week of the course! 

This week, your team will share the presentation of your social marketing campaign with the class. Before finalizing and sharing, review the Social Marketing Project Evaluation Rubric to make sure that all elements are addressed in your presentation. For the submission of this assignment, one member of the group should be selected to upload the group's presentation and script as separate documents to the course community. You should view at least three team presentations and constructively comment on their posts. Be sure that each team has at least three views and comments.

Next, be sure that you have individually completed the Group Performance Evaluation form for each group member and submit directly to your instructor for review.

Group Social Marketing Campaign Rubric
Group Performance Evaluation

 

Instructor

This week, teams will post recorded presentations to showcase their unique social marketing campaigns. Encourage students to view at least three presentations and constructively comment on each presentation viewed in light of the course content. Also, encourage students to ensure that every team has at least three views (and sets of comments). Be sure to monitor this process. If any teams are without views/feedback, ask the course Teaching Assistants to review and add comments accordingly. 

Campaigns should be evaluated according to the rubric titled "Group Social Marketing Project Grading Rubric". 

Group Social Marketing Project Rubric

In addition, individuals will evaluate the performance of their teammates using the document titled "Group Performace Evaluation". This document will help you to identify any issues in group dynamics.

Group Performance Evaluation

 

Final Project: Group Social Marketing Campaign

Student

Each student will be placed in a group of approximately 3 to 5 people to create a Social Marketing Campaign due in Week 8 of the course. Groups will be determined based on geographic proximity (time zones) to help with schedule coordination efforts in case you would like to meet synchronously. Your instructor will let you know which classmates will be in your group. Review the Group Social Marketing Campaign Project Overview now to better understand all the details of the project.

 

Project Overview

Group Social Marketing Campaign

Due: Wednesday of Week 8

In this course, you will work collaboratively with a team to develop a social marketing campaign for a specific population. Your final project will be due in Week 8 and includes a presentation to showcase your teams’ work. You will be assigned to a team at the start of the term for this project.

Target Audience and Behavior

Each group will be asked to select a target population. After reviewing facts and trends on your group’s chosen population, you will develop a social marketing campaign to address a public health issue that is prevalent among your target audience.

Market Research

Once your group has identified a target population, you will need to conduct market research with your target population in order to understand their needs, wants, and abilities. Ideally, you will conduct your market research first-hand through surveys, focus groups, or interviews. You may also choose to use secondary sources found online (using public health databases) to supplement your data. Focus groups are discussed in the NCI Pink Book: Making Health Communication Programs Work. The results of your market research should drive campaign choices.

Messaging

All social marketing campaigns are based on a primary message, i.e. “Click it or Ticket”, “Don’t Drink and Drive”. The best messages are action-based and are framed in a positive light, i.e. what you want your audience to do (Click it or Ticket) versus what you want them to avoid (Don’t Drink and Drive). Your campaign message(s) should be informed by the problem, target audience, and preliminary research results.

Social Media

The aim of social marketing is to reach a large number of people. Social media provides a platform for connecting with large groups of people in order to communicate your message among your target population. You will choose at least one social media platform to help communicate your message. When selecting a social media platform, it is important to consider your target audience as well as the content of your messaging.

Application of Theory + 4 P’s of Social Marketing

Successful social marketing campaigns are based on theory. When developing your campaign, it will be important to consider (and be able to describe) the theories that have influenced your choices. Compelling social marketing campaigns clearly address the Four P’s of social marketing. The 4 P’s allow you to communicate value to your target audience. Be sure to identify the 4 P’s as they apply to your campaign and describe how the marketing mix is communicating value to your audience.

Communication Plan

Social marketing is a specific example of health communication. It is a way to facilitate behavior change among large groups of people. Consider all of the messages that need to be communicated as a part of your campaign as well as the platforms. Using the worksheet found in Appendix A of the NCI Pink Book: Making Health Communication Programs Work (Communication Plan) as your guide, outline the key elements of your communication plan for your campaign.

Evaluation Plan

How will you know if your social marketing campaign was a success? How do you plan to measure success? Using the worksheet found in Appendix A of the NCI Pink Book: Making Health Communication Programs Work (Evaluation Plan) as your guide, outline the key elements of your evaluation plan for your campaign.

Presentation

You will work together to develop a presentation to showcase your groups’ social marketing campaign. Presentations should be a maximum of 10 minutes in length. You will also develop a transcript to accompany each slide. The script should be written as if you were communicating directly to the audience. Each member of the group will participate in the presentation. As a group, you may decide the best approach for recording and uploading your presentation. Options include narrated PowerPoint, use of screen recording tool, i.e. Screencast-o-matic, or recorded Zoom session where all team members join in synchronously. If you choose to use Zoom, you can share the link to the recording in your team's update in Week 8. 

Your presentation should also integrate key concepts from the course including the influence of health behavior theories, principles of social marketing and other relevant concepts as outlined in the evaluation rubric.

Your presentation should include slides and/or visuals and should address the following: an overview of the problem, the target audience and the behavior you aim to change; your market research results; messages; sample creative materials; social media screen-shots or live view, and an evaluation plan. Your presentation should also integrate key concepts from the course including the influence of health behavior theories, principles of social marketing and other relevant concepts.

Be sure to avoid overcrowding your slides with text. Use the script/narration to dive into more detail as necessary. Be mindful of the pace of your presentation. If you remain on a slide for more than 60 seconds, consider breaking the information into multiple slides for improved engagement.

Team Member Evaluation

Students will be asked to complete a confidential Group Performance Evaluation as a means to outline personal contributions as well as individual group members' contributions. You will rate everyone’s contributions and provide comments as appropriate. Individual scores for the group project may be affected if it is noted that one's performance or contributions were poor or inadequate. The group performance evaluation will occur in Week 8.

Team Meetings

While there are only two required team meetings with deliverables due for this project, you will find that regular team meetings (whether synchronous or asynchronous) will be critical to your group's success. The first team meeting deliverable should be completed by the end of Week 2, and the second team meeting deliverable should be completed by the end of Week 4. The deliverables for team meetings are titled "Team Tools Worksheet 1" and "Team Tools Worksheet 2".

Grading Rubric

Group Social Marketing Project Grading Rubric

 

Team Tools Worksheet 1

Team Tools Worksheet 1

Your task: You are to conduct a meeting with your Group Social Marketing Campaign Project team and fill out the Team Tools Worksheet: Meeting 1 document on the meeting and submit to the course community by the end of Week 2.

Identify a 60- to 90-minute time frame for a meeting and as a team, complete the Team Tools Worksheet Meeting 1. For your first meeting, it is strongly encouraged to use your Zoom account to conduct the meeting with your group members. The Zoom website has a wealth of additional resources to support you. Be sure to record your meeting in case you need to refer back to any content discussed at a later date.

The purpose of this first meeting is to get to know one another better, establish rules for how you will operate as a team, and determine capabilities and preliminary team roles. One member of the group should be the designated "recorder" to fully complete and submit the worksheet on behalf of the team, but all members of the group should contribute to it. 

NOTE: While these are the only meetings that are required, it is highly recommended that teams develop a regular meeting schedule to successfully collaborate on the creation of their team's campaign. In the final week of the course, everyone will have the opportunity to evaluate their individual team members on their performance using the form "Group Performance Evaluation".

Team Tools Worksheet 2

Team Tools Worksheet 2

Your task: You are to conduct another meeting with your Group Social Marketing Campaign Project team and fill out the Team Tools Worksheet: Meeting 2 document on the meeting and submit to the course community by the end of Week 4.

Identify a 60- to 90-minute time frame for a meeting and as a team, complete the Team Tools Worksheet Meeting 2. It is strongly encouraged to use your Zoom account to conduct the meeting with your group members. The Zoom website has a wealth of additional resources to support you. Be sure to record your meeting in case you need to refer back to any content discussed at a later date.

NOTE: While these are the only meetings that are required, it is highly recommended that teams develop a regular meeting schedule to successfully collaborate on the creation of their team's campaign. In the final week of the course, everyone will have the opportunity to evaluate their individual team members on their performance using the form "Group Performance Evaluation".

Group Performance Evaluation

In week 8, you will complete a confidential Group Performance Evaluation. In it, you will evaluate what each group member contributed to the project. You will rate everyone's contributions and provide comments as appropriate. Individual student scores for the group project may be affected if it is noted that one's performance or contributions were poor or inadequate. 

Group Performance Evaluation Form

 

Instructor

During the first week of the course, divide students into groups of 3 to 4 for the Group Social Marketing Campaign project. You may use a random assignment for groups, however, it is helpful to group students by time zone for ease of scheduling synchronous sessions. Encourage group members to connect with one another right away in order to get acquainted, and determine the preferred method of contact for all team members.

Team should identify a 60-90 minute time frame for a meeting, and complete the Team Tools Worksheet 1 as a group while on the call. Synchronous sessions via Zoom are encouraged for the first meeting to get to know one another better in preparation for the work they will do together.

The purpose of this first meeting is for students to get to know one another better, establish rules for how they will operate as a team, and determine capabilities and preliminary team roles. One member of the group should be the designated "recorder" to fully complete and submit the worksheet on behalf of the team, but all members of the group should contribute to it.

In the second team meeting, students will complete and submit Team Tools Worksheet 2. This worksheet will you assess the progress of each team and if you need to provide any feedback or additional guidance.

Peer Review Work 1: Blog Post

Work Overview

In this assignment, you will submit a blog post (1600-1800 words) that communicates your analysis of a topic related to course content. You will also be asked to assess the blog posts written by two other students in the course and provide feedback for improvement. Once your work has successfully passed the review process, it will become eligible for publication on the Nutrition Education program's official Blog site. The site was created as a way to showcase the work that MS Nutrition Education (MSNE) students are doing while providing educational resources for those who share a common interest.

  • Work 1 is due by Sunday of Week 4
  • Peer feedback of two of your peer's work is due by Sunday or Week 5 
  • Final version of Work 1 is due by Sunday of Week 6
  • Once your work is cleared for publication, it will be published on the MSNE blog site.

Blog Rubric

Work 1 Peer Review: Blog Post

 

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